Legal Terms and Conditions

Welcome to Playregal Casino. These Terms and Conditions set out the rules for accessing and using our casino platform, including the requirements that apply to accounts, payments, promotions and disputes. They explain the relationship between Playregal Casino and each person who visits or uses the service. Please read them before registering or depositing. By creating an account or continuing to use the platform, you agree to follow these terms and any conditions shown for specific games or offers. If you do not agree, do not use the service.

Accounts and Eligibility

Account responsibilities

Keep your account details accurate and up to date. You are responsible for activity carried out through your account and for keeping your password confidential. Do not share, sell or transfer an account. One account per person is permitted. Contact customer support if you believe another person has accessed your account.

Age and location

You must be at least 18 years old and legally permitted to use the service where you are located. Playregal Casino does not accept registrations from residents of restricted countries, including the United Kingdom, the United States, France, the Netherlands and New Zealand. Access may be restricted based on your location. Do not attempt to register or play where the service is unavailable.

We may require identity and address documents to verify account details. Verification is required before withdrawal. Keep requested information accurate and provide documents that belong to you.

Use of the Service

Acceptable use

Use the platform only for lawful personal entertainment. Do not use another person’s account or payment method, interfere with the service, or submit false or misleading information. Attempts to misuse promotions, evade account restrictions or disrupt games may result in account restrictions or closure, subject to applicable terms.

Game availability and payment options may vary by location. You are responsible for checking that your use of the service is permitted under local rules.

Bonuses and Promotions

Offer conditions

Each bonus or promotion has its own eligibility, activation, expiry and game conditions. Check the offer terms before opting in. Wagering requirements, maximum bet limits and game exclusions may apply. For the stated welcome offers, wagering is 30x the bonus amount, the maximum bet during wagering is €5, and the bonus expires seven days after credit. Free spins also expire after seven days.

Promotions cannot be exchanged for cash unless the applicable offer terms say otherwise. Playregal Casino may withhold or cancel an offer where its conditions have not been met.

Deposits and Withdrawals

Payments

Available payment methods, limits, fees and processing times are shown in the cashier and may depend on your location. The stated minimum deposit is €15. The minimum withdrawal is €100, with a maximum of €1,500 per week. Payment must be made using a method available to you and in accordance with its provider’s conditions.

Withdrawal requests may require account verification. Fees may apply to some methods, including a €20 wire transfer fee after four withdrawals in a month. Check the cashier for current payment information before making a transaction.

Disputes and Changes

Questions and complaints

Contact customer support with your account details and a clear description of the issue. We will consider the information provided and respond through the available support channel. Keep relevant transaction or account information so it can be included with your enquiry.

Updates to these terms

Playregal Casino may update these terms when the service or its requirements change. The current version applies once published on the platform. Check this page periodically. Continued use of the service after an update means you accept the revised terms. If you do not accept a change, stop using the platform.