Privacy Policy

We operate Playregal Casino and take privacy seriously. This page explains how we collect, use and protect information when you register, deposit, play or contact support. It covers the types of personal, technical and transactional data we process, the purposes for processing, retention periods and the choices you have. Read the sections below for details on cookies and tracking, data sharing with partners, security measures and how to exercise your rights to access, correct or delete your information. The policy applies to the website and apps where Playregal Casino is available.

Types of data collected

Personal data: name, date of birth, contact details and identity documents provided for verification.

Technical data

Device information, browser type, IP address and connection data collected for site operation and fraud prevention.

Transactional data

Payment records, deposit and withdrawal history, bets and game activity needed to manage accounts and payments.

How information is used

Account setup, identity verification and age checks. Processing payments and withdrawals. Recording gameplay and transactions for account history and dispute resolution. Sending essential account notices and security alerts. Complying with legal obligations where required.

Data protection and security practices

Encryption and secure connections are used to protect data in transit. Access to personal information is limited to authorised personnel and service providers. Routine backups and security monitoring are applied to reduce risk of unauthorised access. Retention follows the need to provide services and meet legal obligations.

Cookies and tracking technologies

Cookies and similar tools are used to remember login state, preferences and to support fraud prevention. Session and persistent cookies may be set. Third-party trackers are used for analytics and to improve site performance. You can manage cookie settings in your browser.

User rights regarding their data

Access: request a copy of personal data we hold. Correction: ask us to update incorrect or incomplete information. Deletion: request account closure and removal of personal data where legal retention is not required. Objection and restriction requests will be handled in line with applicable law.

Data sharing and third parties

Information is shared with payment providers, identity verification services and game providers as required to deliver services. Aggregated or anonymised data may be shared for analysis. Transfers to trusted third parties are governed by contracts and data protection safeguards.

Updates to the privacy policy

Policy changes may be made periodically. Material changes will be communicated via the site or account messages. Continued use after an update indicates acceptance of the revised terms. Check this page for the latest version.